‘MiX Telematics is the owner of the website; with its registered office at Blaauwklip Office Park 2, Cnr Strand Street and Webers Valley road, Stellenbosch, 7600, South Africa; the company registration number is 1963/006970/07; place of registration is the Republic of South Africa. The term ‘you’ refers to the user or viewer of our website.
You agree that your use of this website is for lawful purposes only. You agree that you will not use this website for any unlawful purpose, including committing a criminal offence, gaining unauthorised access to other computer systems or transmitting unlawful material.
The content of the pages of this website is for your general information and use only. It is subject to change without notice.
MiX Telematics reserves the right, in its sole discretion and without notice, to interrupt, suspend or terminate this website as a whole or in part, and to change the software and/or hardware required to gain access to this website. MiX Telematics will however, where practicable, provide notice of such changes.MiX Telematics cannot provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and MiX Telematics expressly exclude liability for any such inaccuracies or errors.
There is no guarantee that you will always be able to access the website. MiX Telematics will not be liable to you for any interruption or delay that you experience in accessing the website, whatever the cause. MiX Telematics does not warrant that the website or the server that makes it available are free of viruses or bugs or other harmful components.
MiX Telematics recognises the importance of protecting your privacy. MiX Telematics follows a strict policy of not disclosing any personal or sensitive information about users to any company, organisation or person outside of MiX Telematics; except where MiX Telematics is legally obliged to disclose such information.
• Language preference
• Browser type
• Device platform
This information does not identify you as an individual and is used only for tracking of site use. If you do not wish to use “cookies” you may disable this option in your internet browser settings. “Cookies” can be removed from your computer.
Your use of any information or materials on this website is entirely at your own risk, for which MiX Telematics shall not be liable. The website and all its contents are provided on an "as is" basis, and MiX Telematics makes no representations or warranties of any kind, whether express or implied, to the accuracy of the contents of the website It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements. MiX Telematics does not warrant that the website's functions will be uninterrupted or error-free, or that the site or its server is free from viruses or other harmful components
MiX Telematics, its owners, directors, employees, officials, suppliers, agents and/or representatives shall not be liable for any loss or damage, whether direct, indirect or consequential, or any expense of any nature whatsoever, which may be suffered by the user, which arises directly or indirectly from reliance of the website and/or its content.
MiX Telematics shall not be responsible for any direct or indirect special consequential or other damage of any kind whatsoever suffered or incurred by you related to your use of, or your inability to access or use, the content or the website or any functionality of the website or of any linked website, even where MiX Telematics is expressly advised thereof.
You will indemnify MiX Telematics, its owners, members, employees, officials, agents or representatives, and keep them fully indemnified, from and against any loss or damage suffered or liability incurred in respect of any third party, which arises from your use of this website.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
This website contains material which is owned by or licensed by MiX Telematics. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
All other rights which are not specifically granted are reserved.
This website and its contents may not be reproduced, duplicated, copied, resold or otherwise used for any commercial purpose without the express prior written consent of MiX Telematics.
From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s). Reliance on any such material is entirely at your own risk.
Any third party wishing to link to this website from their website must obtain permission from MiX Telematics by directing such request to the webmaster firstname.lastname@example.org, and permission may be granted on terms and conditions agreed.
Your use of this website and any dispute arising out of such use of the website is subject to the laws of the Republic of South Africa.
If you breach these conditions and MiX Telematics takes no action, we are still entitled to use our rights and remedies in the future and where you continue to breach these conditions.
For all enquiries please contact the Web Editor: email@example.com
MiX Telematics values feedback received from visitors to our site. However, you agree not to transmit any material that is unlawful, harmful, defamatory, abusive, threatening, vulgar or obscene. You remain liable to any third party for your comments, and MiX Telematics is not liable to any third party for the content of your comments.
Please also note that we cannot respond to all of the feedback that we receive
Thank you for visiting the site.
This Privacy Notice is effective as of May 2018. You find the previous version here.
This Privacy Notice sets out how MiX Telematics International (Pty) Ltd (“MiX Telematics”) uses and protects any data that you give MiX Telematics when you use this website and affiliated digital MiX Telematics property that links to this Privacy Notice. This notice discloses what type of personal data about our websites’ users is gathered and tracked, to how the data is used, shared or otherwise processed offline. It also describes how cookies may be used.
When you register on the MiX Telematics website certain data will be collected about you in order to provide you with the services you have requested. We may collect the following personal data:
name and job title
contact data including email address
demographic data such as postcode, preferences and commercial interests
other data relevant to customer surveys and/or offers.
Once you choose to register with MiX Telematics and provide us with personal data, it may be used for the purposes of providing you with the requested information and service. We will not sell, rent or lease your personal data to third parties.
We require this data to understand your needs and provide you with a better service, and in particular for the following reasons:
Internal record keeping
We may use the data to improve our products and services
We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided
We may contact you telephonically about new products, special offers or other information which we think you may find interesting using the phone number which you have provided.
From time to time, we may also use your data to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the data to customise the website according to your interests.
MiX Telematics may partner with other organisations who may provide you with the services requested through the MiX Telematics website. These partner organisation are required to keep confidential the data received on behalf of MiX Telematics and may not use it for any purpose other than to carry out the services they are performing for MiX Telematics. MiX Telematics will not share personal data with any other third parties without your permission, unless required by law enforcement action, subpoena, or local law.
The data you provide may be used by MiX Telematics for marketing purposes. Before we do so, we will offer you the opportunity to choose whether or not to have your data used in this way. You may at any time choose not to receive marketing materials from us by following the unsubscribe instructions included in each e-mail you may receive or by indicating so when we call you.
Your personal data is stored as long as you engage with MiX Telematics on a regular basis. Personal data collected via our websites and digital properties as described in this Privacy Notice will be deleted after one year from the point in time that you have not been active on any of MiX Telematics’ digital platforms and/or not engaged with MiX Telematics.
Your data may be deleted on request by completing a data deletion request form, and neither you nor or anyone else will be able to access your data after that.
MiX Telematics is a global organisation with business processes, management structures and technical systems that cross borders. We may share data about you within MiX Telematics and transfer it to countries in the world where we do business in connection with the uses identified above and in accordance with this Privacy Notice. Our Privacy Notice and our practices are designed to provide a globally consistent level of protection for personal data all over the world. This means that even in countries whose laws provide for less protection for your data, MiX Telematics will still handle your data in the manner described here.
In some cases, MiX Telematics uses suppliers located in various countries to collect, use, analyse, and otherwise process data on its behalf. It is MiX Telematics' practice to require such suppliers to handle data in a manner consistent with the MiX Telematics policies.
MiX Telematics’ web server that serves the websites is located in Germany, hosted in secure data centre. The collected data may be stored in third-party Customer Relationship Management (CRM) systems. MiX Telematics has put in place contractual agreements that safeguard your privacy and data protection rights with these CRM service providers.
It may be necessary to move or transfer your data into or out of the European Economic Area (EEA) to provide the services described above.
We conduct regular security and compliance audits in order to keep your data secure.
You may request a record of all of the personal data relating to you that has been collected in accordance with this privacy notice. To do so, please complete this form.
If you have previously consented to allow MiX Telematics to use your personal data in accordance with this Privacy Notice, and you wish to withdraw your consent, you can do so with this form.
You may request the correction or deletion of your profile data by using this form.
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
For more information on cookies, please see: www.allaboutcookies.org
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any data which you provide whilst visiting such sites and such sites are not governed by this privacy notice. You should exercise caution and look at the privacy notice applicable to the website in question.
Please note that these guidelines are subject to change at any time. Any such changes will be posted on this page. You are encouraged to review this Privacy Notice at the inception of each session.
By using this website, or otherwise providing your personal data to MiX Telematics, you signify your acceptance of our Privacy Notice. If you do not agree to this notice, please do not use the MiX Telematics website or provide any personal data to MiX Telematics.
If you have questions or complaints regarding our Privacy Notice, please contact the MiX Telematics Data Protection Officer, telephone +27 (11) 654 8225 or the MiX Telematics Digital Marketing Manager.
Alternatively, you can write to MiX Telematics (International), PO Box 12377, Die Boord, 7613, South Africa. Our physical address is Blaauwklip Office Park 2, Corner of Strand Street and Weber’s Valley Roads, Stellenbosch, 7600, South Africa.